NEED TO KNOW
Frequently Asked Questions
How do I make the reservation deposit?
A reservation payment of £300 per week is required. The Reservation Form should be fully completed and returned with your payment of £300 to confirm the reservation. This reservation deposit is NON refundable and your remaining balance will be due for payment no less that 16 weeks prior to your holiday commencement date.
How much is the security deposit?
A additional security deposit of £300 Is required for each week booked.
What is included in the price?
prices are shown for up to 14 occupants for the exclusive use of the whole property and carp lake for a week on a Saturday to Saturday basis, with all electric and water bills included .
Is there a time limit on the full balance being paid?
yes- the balancing payment and security deposit must be paid no later than 16 weeks before your trip date,if we do not receive full payment by this date we shall deem the booking as cancelled . On receipt of full payment we shall issue you a invoice stating you have paid.
HOW TO GET TO US
Traveling by car is very straight forward you can catch the euro tunnel from folkestone to calais which takes approximately 30mins at a cost of £150 – £200 return depending on the time of year .You can also get a ferry from Dover which takes approximately 90mins, at a cost of £100 – £200 depending on the time of year how many people are traveling and also what type of ticket you want .Once you arrive in Calais we are approximately 6hours away it’s mostly motorway driving so it’s nice and easy.
Traveling by air is also very straight forward, departing from Stansted airport port flying direct to Limoges airport port using Ryanair the flight time is about 1hour and 20mins. If you down load the Ryanair app on your phone you can book online and also check in you don’t even have to print your tickets off if you don’t want to ,your ticket will be on your phone which has a bar code that you can use at the air port.
You can book your car on line ready to pick up at the airport using travel supermarket or rental cars. Com. Dream catchers Lake is only 20mins from the airport just pop in these details into the satnav, 5 chemin des cadophies Lieu.dit We supply landing nets unhooking mats weigh slings and tripod.
What happens if I need to cancel?
If you cancel your holiday , you will be liable for a cancellation fee based on the following.
i] cancellation 16 weeks or more before trip date – cancellation is your £300 deposit
ii] cancellation less than 16 weeks before trip date – cancellation fee is the full cost of trip
Are pets allowed?
Well behaved dogs may be allowed by prior agreement – under NO circumstances should a dog be allowed on the beds or in the pool.
Is smoking allowed?
This is a NO-SMOKING house. Please do not smoke inside the house – IF YOU DO, YOUR SECURITY DEPOSIT WILL BE FORFEITED.
Is there Wi-Fi?
Yes, wi-fi is included and the password is in the house.
Fishing - Is a French Rod license required?
As Dream Catchers Lake is a private lake for your sole use, there is no legal requirement for you to purchase a French Fishing Licence.
Terms and Conditions
SELF-CATERING: The person signing the booking form is responsible for ensuring the accommodation is left in a clean and tidy condition. If this rule is not observed we will levy a service charge of £100 for cleaning the accommodation at the end of your holiday. In addition to this charge of £50 will be charged if the BBQ is not left in a clean condition – these amounts will be deducted from your Security Deposit.
ACCOMMODATION: All breakages/damages are the responsibility of the person signing the booking form and will be deducted from the Security Deposit. Under NO circumstances should any Bed Linen be used outside the villa.
INSURANCE: Payment of the deposit confirms that you have taken out the required Holiday Insurance to cover Cancellation, Travel & Medical Insurance, Personal Belongings, Public Liability etc, since these are not covered by us. Under European Law you are also required to carry a stamped E111 form, available from your local Post Office.
PASSPORTS: It is your responsibility to ensure that all members of your group hold a valid passport for travel within the European Community.
THE LAW: Signature on the Booking Reservation Form constitutes a contract and is accepted by both parties to be subject to English Law.
FORCE MAJEURE: We are not liable for any loss, delay or cancellations due to the following: fire, storm, flood, closure of ports, weather conditions, acts of god, riots, political unrest, industrial disputes, war or any other even or circumstances beyond our control.
LIABILITY: Under no circumstances shall our liability to you exceed the amount paid to us for your trip.
FISHERY RULES: All persons agree to abide by the Fishery Rules – attached. Further copies can be provided upon request.
HOLIDAY REPORT FORM: The Holiday Report Form must be fully completed and returned within 2 weeks of the end of your stay. The forms will be issued to you in your final information pack (sent to you prior to your holiday commencement). On receipt of your Holiday Report Form, your Security Deposit less any applicable deductions, will be returned to you within 14 days of receipt to the nominated account noted on the Holiday Report Form.
PERSONAL RISK: Fishing is carried out entirely at your own risk and the owners accept no responsibility for any accidents or damage that might occur on our property while fishing, using the pool or otherwise.
TERMINATION: We reserve the right to terminate immediately the services we are contractually obliged to provide if we, our employees or agents consider your behaviour likely to cause unacceptable annoyance or harm to another persons (s) or damage to fish or property. Or if any Terms and Conditions or Fishing Rules have been breeched.
CHILDREN: All children fishing or by the lake who are under 16 years of age, must be supervised by an adult at all times. The same applies to all children under 16 years of age who use the pool, they must be supervised by an adult that can swim – the pool is used at entirely your own risk.
RENTAL PERIOD: The rental period shall commence at 4.00pm on the first day and finish at 10.00am on the last day. We will not be obliged to offer accommodation before the times stated and you will not be entitled to remain in occupation after the time stated.
OCCUPANCY: Only the persons named on the reservation form (or advised before the start of your holiday), are allowed on the property. The maximum number that can stay at the property by prior arrangement is 14.
ISSUES/COMPLAINTS: You will report to us, without delay any defects or breakdown in the equipment or appliances on the property. Arrangements for repair and/or replacement will be made as soon as possible.
These rules are for your safety and our fish, please read carefully as by making a booking you are agreeing to our rules.
We supply landing nets unhooking mats weigh slings and tripod.
3rods max per angler ,do not leave your rods unattended at any time !!!
No sacking of fish , no leaders, no lead core, no braided main line,
Barbless or micro barbed hooks only,
All rig tubing to be a minimum of 100cm, minimum of 15lbs line.
Saftey rigs only , ie the lead must be able to come off in the event of a breakage.
No inexperienced anglers / children under 18 are not to fish alone they must be supervised by a experienced angler in your group at all times.
Please make sure your swim in organised and ready to unhook fish in unhooking mat!!!
Please use sling and tripod provided to weigh fish .
Fish to be treated with antiseptic paste at point of hook hole.
Fish to be held for photos at knee height and over unhooking mat.
Row boat may be used with life jackets entirely at your own risk.
Please pick up any rubbish around the lake, ie tackle, bottles, cigarette butts ,etc and put them in rubbish bags in the house.
Cars can be used to transport you equipment to your swims ,and then park up at the house.
Any gear hire must be returned to the barn please.
No bait of any kind to be brought to the lake except fresh frozen boilies.
No shelf life boilies ,No Pellets , No particles , No nuts , No maggots , No plastic or artificial baits .
Please see bait page for detailed information.